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Improving Customer Service |
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These tools are only available in English and in a booklet format by mail delivery. US35 plus p and h.
A unique Customer Service Continuous Improvement Tool - 24 factors describing 475 actions driving outstanding customer service with 10 service improvement tools.
No theory. Just best practice. Used by individuals or groups.
"The Customer Service Super Thinker is an extremely valuable aid to delivering excellent customer service"
Phil Hayes, Customer Strategy Development Manager, Water Corporation
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Developing High-performance Teams |
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These tools are only available in English and in a booklet format by mail delivery. US35 plus p and h.
A unique Team Performance Continuous Improvement Tool – 25 Factors describing 500 actions driving high-performance teams plus 9 team building tools.
No theory. Just best practice. Used by individuals or work groups/teams.
“Super Thinker! It’s a great tool and is placed on my desk and it will for sure remain there."
Captain Magnus Gottberg, Master - SuperStar Virgo
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Improving Planning - Strategy & Tactics. |
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These tools are only available in English and in a booklet format by mail delivery. US35 plus p and h.
A unique Planning and Strategy Development Tool covering 25 Key Perspectives incorporating 600 prompts plus 6 ‘Food for Thought’ Sections.
...the concept is brilliant - Manager, Qantas Airways.
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Improving Safety |
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These tools are only available in English and in a booklet format by mail delivery. US35 plus p and h
A unique Safety Continuous Improvement Tool - diagnosing and improving 22 Key Factors describing over 450 actions driving safety with 9 safety improvement tools.
No theory. Just best practice. Used by individuals or groups.
This is a great little tool. A fantastic, cleverly condensed version of all safety aspects delivered in a ready to use format. A must have for all front line managers.
Jamie Strickland, Team Leader, Marine, Fremantle Ports.
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Improving Business Performance |
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These tools are only available in English and in a booklet format by mail delivery. US35 plus p and h.
A unique Business* Improvement tool - diagnose and improve 12 key factors describing over 500 actions driving outstanding business performance. Plus 6 tools for improving Results – Customers/Clients - Our People - Society.
No theory. Just best practice. Used by individuals or groups.
* Business refers to your products or services or programs and culture.
"The Super Thinker is a fantastic prompt for discussion. It covers the full spectrum of strategy. Constraints are removed from management's comfort zone discussions. What a great product."
Graham Boyd, Executive Manager | Corporate Services
Churches of Christ Homes & Community Services Inc
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Performance Manager |
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