About the Super Thinker systems and tools - shown above - available in booklet format (mail order) and in the condensed versions, instantly available in pdf format.

(click here for more information)

"Super-Thinker! It’s a great tool and is placed on my desk and it will for sure remain there."
Captain Magnus Gottberg, Master - SuperStar Virgo

"The concept is brilliant, allowing for individual personalities to shine and contribute to the change and improvement processes. It also allows all involved to voice their perception of the issues and the solution, while ensuring that the goals remain in focus...companies using this tool will come up with some amazing ways forward...a fantastic tool to assist in change management."
Michelle Aroney, Manager, Qantas Airways Ltd

"Super-Thinker is an essential management tool that can be tailored to an endless range of organisational and workplace issues…this sharply focused tool will quickly help managers align thinking to achieve greater success."
Professor Linda Kristjanson, Pro Vice Chancellor, Curtin University & Australian Telstra Business Woman of the Year.

"Super-Thinker is an ideal tool for time-challenged leaders to obtain input from colleagues at all levels when developing options or solutions to problems of any complexity."
Kevin Poynton, Chief Executive, Mindarie Regional Council.

"Super Thinker stimulates the thinking process... It actually prompts and demands discussion on essential issues that really matter to the business. This is great stuff. Any business, regardless of size, will certainly benefit by incorporating Super-Thinker into its decision-making and implementation processes."
Glyn Ashley, Founding Chairman, Dubai Quality Group, UAE

"The Customer Service Super Thinker is an extremely valuable aid to delivering excellent customer service… provides a means to identify areas of opportunity and to help employees agree on what is most important to them and their customers… facilitates focused discussion and the delivery of meaningful outcomes for our customers."
Phil Hayes, Customer Strategy Development Manager, Water Corporation

"Customer Service Super Thinker provides a systematic approach for the periodic review of all facets of customer service. The prompts within this ready reckoner will ensure no aspect is missed when considering both internal and external customer service. A great package!"
Brad McCracken, Forge Customer Service, Donhad

"… a vast array of knowledge, yet it is simple and clearly understandable. The Safety Super Thinker is a great tool for every manager or supervisor but best of all, every crew leader and crew on site…."
Peter Rowles, Managing Director, Underground Services Australia

"This is a great little tool. A fantastic, cleverly condensed version of all safety aspects delivered in a ready to use format. A must have for all front line managers."
Jamie Strickland, Team Leader, Marine, Fremantle Ports.

"Obviously drawing from broad consultation over many years, the Super Thinker is a clear, concise, handy reckoner for those establishing a new safety system, or those simply conducting a periodic review of their existing system. Will help guide debate and also provide new direction for thinking once the ideas run out."
Stuart Bodey, Mine Superintendent, Jubilee Mines.

"Super Thinker will help managers to develop actions which are relevant to them. It is a continuous safety improvement tool for managers at all levels. Brilliant!"
Jim Bottomley, Plant Superintendent, Donhad.

"The Super thinker was excellent - we used it to work through a number of ideas. It helped to get our thinking into the area of possibilities rather then restrictions, every idea and thought was put up with some terrific results… some awesome ideas and strategies. It was great."
Janet Makepeace, Crime Prevention Unit, Queensland Police Service

"The Super Thinker is a fantastic prompt for discussion. It covers the full spectrum of strategy. Constraints are removed from management's comfort zone discussions. What a great product!"
Graham Boyd, Executive Manager, Corporate Services, Churches of Christ Homes and Community Services Inc

"Elegant. Easy-to-use. Super-Thinker is an approach to problem-solving and strategy development which covers an amazing number of perspectives and dimensions. A great help for ensuring comprehensive and balanced solutions. "
Dr Neale Fong, Chairman, WA Football Commission

Reviews of the on-line tools (available instantly on purchase in pdf format).

…brings together years of training programmes, university lectures, management books and journals into a succinct yet very powerful managers reference guide. In a time of information overload, it is reassuring to know that someone actually adheres to the KISS maxim. A must for all managers.
Ralph Gore, Head of Human Resource Development and Training, Bank of Western Australia Ltd

The approach taken in bringing the complex subject of management into its simplest terms for the purpose of understanding and learning is a credit to the authors…its practical application will not date and be used constantly as the user friendly reference source for the manager.
Glyn Palmer, Chief Executive Officer, St John of God Hospital, Murdoch.

…very practical and useful… I actually read it while on a flight to interview several applicants for the position of general manager. I immediately found it invaluable in helping me to identify the qualities and skills that the position required.
Kevin Inkster, Executive Chairman, Arbortech Industries Limited.

…a refreshingly astute, upbeat management tool which guides managers through the pitfalls of corporate life in a practical no-nonsense action checklist format…should be an essential everyday guide for new and experienced managers alike.
Julianne Allan, Learning and Development Manager (Coca Cola), Perth, Western Australia.

No rubbish, no buzz words, no complex, advanced management theory. Simply,  ‘management in action’  that every manager should read and pay close attention to. Very impressive.
Roy Caldwell, Group Chief Executive, RAC Group.

... a gold mine of the essential kernels of twenty years of hard won practical management experience. These ‘pearls of wisdom’ have been compiled into a slick, concise, humorous and invaluable guide to the dedicated manager.
Dennis Smith, Director, DMS Industrial Services PL.

Few managers have the time to seriously engage in convoluted management philosophy or theory. However, most will appreciate this uncomplicated set of guidelines that, if applied, will certainly help create a vibrant business culture where everyone enjoys a sense of value and shared purpose. I found this to be simple, practical and extremely useful as a quick guide to what is important in today’s business environment.
Glyn Ashley, Founder Chairman, Dubai Quality Group, United Arab Emirates.

Dan has yet again produced a concise, step by step approach to managing in today’s ever changing environment. Make it a must for your managers.
Steve Jones, Director, Asset Management, Western Australian Police Services.

A succinct summary of the modern day managers toolkit for self and team improvement. This will be a great reference source of practical actions for all managers and is an invaluable guide for those new to the role of managing people.
Kevin Maitland, Senior Manager Subiaco Group, Commonwealth Bank of Australia

Excellent. A trip back to reality for managers entangled in a web of fads and new organisation initiatives.
Naomi Brown, Human Resources Manager, Bulk Water and Wastewater Division, Water Corporation

As a typical hands on manager of a business, I consider myself a sceptic of meetings, seminars and ‘professional management practices’ etc., but I found these surprisingly succinct and easy to read. A definite inclusion in the office library for easy and frequent reference.
Frank van der Worm, Director, Granwood Flooring.

… an inspiration and an amusement. It should be compulsory reading for anybody who is responsible for trying to get the best out of people.
Rod Hooper, Partner, Lewis Blyth and Hooper.

…has the potential to transform an ordinary, struggling business into a dynamic, productive enterprise, with an unlimited future.
Dr J P O’Shea, Cardiologist, Fremantle Hospital.
 
No jargon, no complex theories, and no pretence. Just sensible and straight forward ideas to help managers succeed at work. Unlike the theoretical reliance of many management texts, this is a practical aid in the ‘real world’ of work.
Peter Mott, Executive Director, Corporate Services, Fremantle Hospital.

… excellent…written in an understandable everyday format which can be easily applied by managers and supervisors.
Eric Baines, Manager Human Resources, Totalisator Agency Board.

A highly credible and essential reference that should be kept in sight on your desk top so that the next people problem can be quickly turned into your people’s solution.
David Longmuir, General Manager, Operations Support, John Holland Construction Asia

No matter what the competence level is of today’s manager, we all suffer from a lack of recall when it comes to the best and simplest solutions to our complex problems. What a great toolbox to have on hand!
Steve McInerney, State Sales and Marketing Manager,WA, Smorgon ARC.

What a great checklist for managers in helping them to build a healthy and positive working relationship with employees.
Pamela Lewis, Employee Relations Manager, Town of Kwinana

…a collection of easy to read, simple to implement, age old wisdom and practical advice on every day issues that face any contemporary leader or manager. The most difficult task about leadership today is how you lead your people. How you live your life in front of them, and still have them follow…shows how to apply the golden rule of doing to others as you would have them do to you. Good relationships is the key to a prolonged leadership role, and this may be one of your best investments in your future.
Wayne L Belcher, Chief Executive, The Bethanie Group

An outstanding and practical guide to the art of managing
Jim Runciman, Managing Director, Donhad Pty Ltd, Perth

…gives managers and prospective managers what most text books do not : practical, applicable, realistic, down to earth advice on managing people in simple, clear language supported by clever, funny cartoons.
Doreen McCarthy, Professor of Nursing, The University of Notre Dame, Australia.

…the content provides a valuable insight into the complex area of management and supervision. It is not only for those just migrating to these positions but also provides an opportunity for experienced managers and supervisors to review certain aspects of their management style. An effective and valuable management tool.
Eric Baines, Manager Human Resources, Totalisator Agency Board of WA.

A very useable and easy to follow guide, full of commonsense techniques and tips. Recommended reading for all who seek to improve performance and results from staff.
Roslyn Mercer, General Manager, Chmielewski Downey Engineering Practice.

…presents solutions to contemporary management issues in a concise, pragmatic yet humorous style. I will continue to distribute to those among my staff who aspire to be successful managers.
Steve Jones, Director, Asset Management, W A Police Services

I'm amazed at the obvious depth of knowledge and experience in the area of people management. If these tools could find their way onto every manager's desk to be read, absorbed and practised by her/him, most workplaces would undoubtedly benefit. I know it's going to benefit me.
Julianne Quinn, Office Manager, Office of Senator the Hon Grant Tambling,
Senator for the Northern Territory

Cutting through the jargon and the fog of leadership and management information, these offer practical and understandable assistance to leaders as they work…how to address the real problems facing managers when working with people…should be close at hand for all managers.
Keith Mitchell, Organisation Development Manager, Burswood International Resort Casino
 
...presents more great and practical management insights, and necessary reminders for all CEOs of what effective leadership and management is all about. All these inspirations and reminders leading to transformation of behaviours - both of the leaders and followers - for action resulting in productive and profitable outcomes ( or business focus). Recommended reading for CEOs to get back on track concerning human capital development.
Dr Wilson Tay , Chief Executive Officer, TEC Asia Centre Sdn Bhd, Malaysia - A TEC Worldwide Partner Company & International Organisation of CEOs

…this is simple and fun to read. More importantly, it provides practical examples and strategies for handling ‘real people’ rather than being yet another odyssey into a theoretical world which bears little relevance to the complexities of managing live human beings.
Ann Ansell, Senior Manager, Recruitment and Selection, W A Police Services

This very practical guide to managerial leadership will make a welcome addition to any management bookshelf. Its "how to" approach is both readable and comprehensible and I found myself nodding in agreement as I read the script and laughed at the Alston cartoons. A great compilation.
Mark Petale, Human Resources Manager, W.A, Roche Mining

…an invaluable practical assistant for the busy manager. It provides succinct guidance on people management and relationship building issues, and whets the appetite for a manager to develop and apply their skills.
Kevin McLaughlin, Human Resources Manager, Water and Rivers Commission, Western Australia
 
…a very user friendly and very practical approach to the subject of leadership and management. Suitable reference material for both ‘the boss and the worker’. Well presented in a very easy to read, down to earth manner. I have no doubt that it will achieve the desired outcomes.
Glyn Palmer, Chief Executive Officer, St John of God Health Care, Murdoch

Leadership described in a contemporary, humorous way to be of maximum learning impact for the person aspiring to a career demanding highly developed skills as Leader of the Pack.
Lynley Thomson, QANTAS Promotional Team Manager SYDNEY 2000

In a world where we are bombarded with management texts, it is great to be able to read something that is so easy, accessible and relevant and that gives you solutions you can use immediately. Highly recommended for all managers and those who aspire to be managers. Worth its weight in gold.
Yasmin Naglazas, Chief Executive, Bethesda Hospital

… win the plaudits of both the employee and the manager. I like the onus on the practical improvement strategies focusing on managerial processes - easy to read and understand.
Brendan Walker, Principal, Floreat Park Primary School

An invaluable trouble shooting tool....provides the clues to see problems brewing and the insights to fix them when they occur.
Dennis Smith, Director, DMS Industries P L

Provides a quick and ready checklist for new and experienced managers alike to focus on the most important aspect of their role – working with people. A champion team will beat a team of champions. Making sure that the team has the best captain is the first step. This will go a long way to making sure that you have the best leaders and managers.
W S Coleman, Chief Commissioner, Western Australian Industrial Relations Commission

Leadership demystified using simple language, easy-to-follow action plans, relevant examples – and cartoons and pictures to lock it all away for reference…a valuable reference for the manager who wants to lead.
Kevin Poynton, Chief Executive Officer, Mindarie Regional Council

It's easy to react to the internal and external forces that assail us everyday in business…provides no nonsense guidance to manage those forces for positive outcomes.
Dale Gration, Team Leader, Activity Planning, Woodside Energy Limited, Western Australia

A useful, quick reference guide to help overcome the myriad of daily issues confronting today’s manager.
Bruce Cherry, Sand and Limestone Manager, CSR Readymix

…contains many very useful tips which are often difficult to glean from more theoretical texts.
Jeremy Coleman,  Technical Field Service Manager (WA), Bridgestone Australia Ltd
 
… an excellent managers handbook that is full of real truths with practical answers to many of the HR problems encountered in today’s workplaces. 
Senior Sergeant Janet Makepeace, APM, Queensland Police Service.

… leadership is a journey and Dan Kehoe has captured the balance of leadership and the need for continuous self and organisational improvement.  The practical "how to" advice mixed with reflective and yet motivating articles on leadership practice will add to your knowledge base and improve your leadership and management skills.
 Wayne L Belcher, Chief Executive, The Bethanie Group

The articles provide very valuable reference material for managers who face a real need to address current problems. I believe that those dealing with leadership and management in line positions will find it very readable and gain valuable knowledge.
Kerry Sanderson, Chief Executive, Fremantle Ports, Western Australia
 
Read it, have your people read it, practice the principles every day - the results will amaze you.
Jim Runciman, Managing Director, Donhad Pty Ltd

A mine of excellent information presented in a way that makes for easy reading retention and implementation.
John Boardman, Chief Executive Officer, Dubai Aluminium Company Limited, UAE.

…an extremely good management tool which identifies ways to improve management/employee relationships.   
Rob Burgess, Administration Manager, Perth Region,  Water Corporation Canning Vale

These articles provide a comprehensive and realistic reference of management tools for all new team leaders and managers in their role in building and leading successful teams.   As a new Team Leader this book provides valuable and in depth knowledge and experience of complex areas that every team leader will require to assist them in their management style.
Dalene Howley, Finance Team leader, Water Corporation (Perth Region)